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CASE 06

The leak that identified its own source

Personal & Physical (companies) Europe

Situation. A company that knew, with certainty, that internal information was reaching a competitor. Commercial terms appearing on the other side of negotiations. Strategy anticipated.

The attack. Somebody inside the building. And the damage compounds unusually, because the second consequence of a leak is what it does to the organisation: everyone is suspected, nothing sensitive can be discussed, and the leadership team stops functioning long before the leak is found.

What most companies do. Confront the people they suspect. This fails in every direction at once — it alerts the actual source, who stops and destroys evidence; it damages the innocent, who remember it; and it produces nothing usable, because a denial is not evidence.

What we did.

Outcome. The source was identified without ever being alerted. The receiving party settled rather than face proceedings. The wider organisation never spent a day under general suspicion.

The lesson. The instinct in a leak investigation is to look for the person. The discipline is to look for the path, and let it produce the person. Confrontation is what you do at the end, once, with evidence.

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